Measures against coronavirus (COVID-19) outbreak
In order to ensure a safe and comfortable stay during the current coronavirus outbreak, we are taking the following steps:
【Public Space & Guest Rooms】
◆ Disinfectant sprays have been placed at the Lobby, Library Lounge, Restaurants, and Restrooms.
◆ Regular disinfection of objects that are commonly used, such as door handles/doorknobs, elevator buttons, and handrail, using hypochlorous acid.
◆ Inside the guest rooms, regular disinfection of the tables, doorknobs, switches, and remote controls, using hypochlorous acid.
◆ Breakfast open buffet is stopped, and currently changed to fixed/set menu.
◆ Places that guests commonly come into contact with such as counters and entrances are regularly disinfected using hypochlorous acid.
◆ Regular ventilation of the restaurant interior
◆ Increased distance between tables to promote safe social distancing.
◆ Dinner at our ayana restaurant is now the chef's choice, instead of the normal prefixed menu.
【 Spa 】
◆ sankara sana is reopen on June 1st in accordance with the regulations
and guidelines put torth by Japan Aesthentic association.
Management and staff have worded diligently during the spa's closure to
update its already rigorous sanitation and hygiene standards and implement new policies and procedures to promote the health and safety of guests and staff.
◆ Guests are requested to wear a mask, disinfect their hands, and have their temperature measured upon entering the Spa.
◆ Treatment rooms are kept windows opened all time for maintaining well ventilation.
【Staff Health Management】
◆ Staff are required to gargle and wash their hands and disinfect thoroughly, and as an added precaution are required to wear medical masks.
◆ Any staff with a fever of 37.5 °C (99.5°F) and/or are otherwise feeling unwell, must stay at home.
We ask for our guest's kind cooperation on the following:
◆ When you arrive, we will measure your body temperature with a touch-less thermometer.
◆ Please disinfect with rubbing alcohol upon arrival
◆ You will be asked to fill a form regarding your health condition upon arrival .
◆ Please inform our staff immediately if you are feeling unwell at any time during your stay